Dance lessons are cumulative and attendance is an important part of the learning process. We encourage students to attend every class for maximum benefit; however, we understand that this is not always possible. The maximum absences allowed, from September through April without consequence will be 8. Absences above 8 without make-up classes will result in the inability to perform in the spring recital. No class, costume or recital refunds will be given.
In the rare event that an instructor has to cancel a class or weather conditions warrant cancellation, classes will be held during the same day and time during one of our scheduled make-up weeks. Please reference the dance calendar for exact dates. The PDC staff will do its absolute best to notify each participant by phone or e-mail as soon as a class has been canceled to avoid inconveniences. Please be sure your contact information is updated with Pavilion or Hattendorf Customer Service. If all classes run during a session, there will be no class during make-up week.
Dance Withdrawal Policy
A refund request form needs to be filled out in order to withdraw from a dance class. This form can be requested with our customer service counter at the Pavilion. There will be no penalties for changes made prior to September 14. Beginning September 14 notification to withdraw/transfer is subject to a withdrawal fee ($5 min/$25 max), per the Elk Grove Park District's withdrawal policy. Costume fees are not refundable for any reason after November 1.
Approaching an Instructor
Please be respectful of an instructor's responsibilities to the classes he/she is teaching. Any situations, questions or concerns may be addressed with PDC staff during office hours. If you would like to speak with one of our instructors directly, please leave a message at the Pavilion Dance Centre, (847) 228-3519 and the instructor will call you at his/her earliest convenience.
Please keep track of your belongings. The Elk Grove Park District is not responsible for lost or stolen items. There are shelves available in each classroom for storage; however, space is limited, so please only bring necessary belongings.
Dancers Under 6 Years of Age
If your child of 6 years old or younger is taking class, please stay in the designated "Dance Waiting Areas' of the Pavilion during class time or have a responsible adult available in case of an emergency.
In the rare event that disciplinary action is necessary, the student will be asked to sit and observe class or be dismissed from the room. Parents will be notified by the instructor of all actions taken place.
In the event that you must enter a class after it has started, please stand at the door and wait for the instructor to allow entrance into the room. This will minimize distraction and show respect to fellow students and the Instructor. **If a student is more than 15 minutes late to class, they will be asked to sit and observe. A dancer's warm up is both mental and physical and a very important learning tool. Late-comers will NOT be marked absent and can still learn through observation and participate verbally in class. This is not a punishment; it is for the safety of the dancer and shows respect to the other students in class. This policy will be enforced by all instructors.
Food and Drink
No food or drink is allowed in the classroom besides water. This includes gum and candy.
Lost and Found
Lost and found items are placed in a bin in Studio 1. All items will be removed after the spring recital each year.
Dancers must be accompanied by an adult until class begins and immediately following its conclusion. Pavilion Dance Centre Instructors will not be monitoring children in between or during classes. Please be sure your child has proper supervision outside of class time.
Using the Restroom
Dancers will be allowed to use the restroom during class, if necessary. Not all instructors have Teaching Assistants in class; therefore, your child may have to use the facilities alone. It is always best to use the restroom at home and before class begins to avoid distraction and missing class. When possible, please plan accordingly.